Circles.Life $0 plan is a scam

Gmail – [Important Notice] Your line will be suspended within 24 hours_

Be careful of signing up $0 plan with Circle.Life they got problems with their app that anyhow charge you for Boosts and Auto Renew. Now I got a bill for S$325 for December 2018 and January 2019. They dun even send you your bills for the second line. Nothing they did from support resolved the problems. I am going to dispute the bill and pay only $56.64 and warn everyone about it. They still want to dispute when it shows clearly in the billings. The entire both month’s billings is filled with Auto Boosts which shows it is a technical problem, not usage problem. And still their Technical Support will block you for non payment of bill instead of resolving the issue.

Biggest problems. Your app still got bugs not resolved. It does not support multiple accounts. Billings for second accounts onward are not existent. Your Support personnel never resolves issues but drag problems, neither do they report problems with your system.

My Reply.

Please check all my correspondence with your Support Engineers Matt and King about my complain about your app making illegal deductions from my DBS savings account via credit card. I have not agreed to pay $100.77 for my December 2018  bill as most are Auto Boost renewal charges.

For this bill the very most I will pay $28 for 1 months subscription charge.
For January 2019 bill of $224.64 is even more more ridiculous. When did I upgrade to your $28 a month subscription plan?
I do not use this line as I have given my girlfriend to use so I do not monitor the usage.
For January 2019 bill I am willing to pay $56.64  which is usage charges without the Auto Boost renewal.
I have since terminated the line 87767394 with immediate effect since there are so many unauthorised by my girlfriend.
And I have requested for the new Simm card to be sent to me and I am willing to bear the charge of S$25.
I feel it is not fair to bill me immediately but next month for the additional charges, and I am only willing to pay $28 immediately
for my outstanding December 2018 bill. Please let me know if this is fair and agreeable and reply by email.
Thank you.

Muhammad Shaheer Bin Mohamed Sarfudeen Dec bill

Muhammad Shaheer Bin Mohamed Sarfudeen Jan bill (1)

Contributed by Oogle. 

Author: Gilbert Tan TS

IT expert with more than 20 years experience in Apple, Andriod and Windows PC. Interests include hardware and software, Internet and multimedia. An experienced Real Estate agent, Insurance agent, and a Futures trader.

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